Shipping Policy

Thank you for shopping with ZAAK. We strive to provide the best service and ensure your orders arrive as quickly and safely as possible. Please read our shipping policy for more details regarding the shipping process, delivery times, and related information.

1. Order Processing Time

Orders are processed within 1-2 business days from the time the order is placed, provided all items are in stock. Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods and Delivery Times

We offer several shipping options for your convenience. The shipping method and delivery time depend on the location and size of your order.

• Standard Shipping: Delivery in 5-7 business days.

• Expedited Shipping: Delivery in 2-3 business days.

• Express Shipping: Delivery in 1-2 business days.

Please note, shipping times may vary due to weather, holidays, and unforeseen circumstances.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order, the shipping destination, and the selected shipping method. Free shipping may be available for orders over a specific amount.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number so you can track your package. If you have any questions regarding the status of your shipment, please feel free to contact us at [email] or through our Contact Us page.

5. International Shipping

We currently ship to [list of countries or regions]. Please note that international orders may be subject to customs fees, import taxes, and duties, which are the responsibility of the recipient. ZAAK is not responsible for any delays due to customs clearance or customs policies.

6. Missing or Damaged Items

If your order arrives damaged or items are missing, please contact us within 48 hours of receiving your package. We will resolve the issue by either replacing the item or issuing a refund.

7. Changes to Your Order

If you need to modify or cancel your order, please contact us as soon as possible. We aim to process orders quickly, but we will do our best to accommodate your request if the order has not yet been shipped.

8. Delivery Issues

In the rare event that there is an issue with delivery, such as a lost or delayed package, please reach out to our customer support team. We will work with the courier to locate and resolve the problem.

9. Customer Service

For further inquiries or concerns, feel free to contact our customer service team at [email] or visit our Contact Us page.

Thank you for choosing ZAAK!